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AIA eClaim for GHS Claims Submissions

Medical Insurance

Medical Insurance

AIA eClaim for Claim Types

AIA Group Hospitalization and Surgical (GHS) claims can be submitted online. Through AIA Malaysia eClaims process. This means that companies no longer need to submit hard copies of receipts or documents for GHS Claims for the following claim types:

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Contact our best insurance agent for a Malaysian plan for your company.


Click the button below to contact AIA Insurance Agent Levine Lee, to answer your questions on this insurance plan.


Or send in an enquiry. We will contact you to create the best insurance quotations to fit your employee benefits plan insurance needs.

AIA eClaims Process

The AIA Malaysia eClaims process is very straightforward. See the eClaims process flow below.

  1. Claims Documents

    The usual documentation for claims will be needed. Take a photo of each document you want to submit for claim.

  2. Upload the Photos

    Upload the photos of the documents to AIA. This can be done with the My AIA app or through the AIA web portal.

  3. AIA Assesses the Claim

    On receipt of your documents in the eClaims portal, AIA will go through the usual validation and assessment process for the claim.

  4. Claims Approval

    Once the claim is approved, AIA will credit the payment into your bank account in 3 working days.

  5. AIA eClaims Process Flow Diagram

For other types of treatment, you can see the AIA Claim processing guide for claim submission and claim forms.

For AIA individual medical card claim submission, read here.

Learn more about medical insurance cards and coverage in Malaysia. To ensure you can always cover your medical bills, get the AIA Medical Card for a lifetime of coverage or the RHB medical card for the cheapest coverage.

Do start using this method now for speedier GHS claims processing. Feel free to contact Levine Lee, Expert AIA Corporate GHS and Life Insurance Agent in KL, for support and assistance.

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Levine Lee AIA Insurance Agent.

Or press the call button to contact her directly at +6012-684 0948.

Ask Levine Lee now, our experienced insurance advisor, for a quick proposal for your estimated needs.

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